IT Support & Computer Repairs - Sutherland Shire

Smart Tech Resolutions provides premium, 100% Australia Based IT support with over 10 years experience, offering protection, integration, and education.

Our Services

IT Support & More

Smart Tech Resolutions offer small business IT support services to the Sutherland Shire and South Sydney regions of NSW. Our main services include:

IT Support

IT support is crucial for businesses in Australia to ensure seamless operations, protect against cyber threats, and optimize productivity. Smart Tech Resolutions offers proactive monitoring, reliable data backup, and user training, enabling companies to focus on growth while maintaining a secure and efficient technological infrastructure.

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Cyber Security

Cybersecurity is vital for Australian businesses to safeguard sensitive data, prevent financial losses, and protect against cyber threats. Robust cybersecurity measures ensure business continuity, compliance with regulations, and the trust of clients, enabling companies to operate securely in an increasingly digital landscape.

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Repairs

PC and phone repair and sourcing are essential to maintain efficient operations and minimize downtime. Reliable PC repair services ensure quick resolution of hardware and software issues, while expert sourcing provides access to high-quality equipment tailored to business needs, enhancing productivity and overall performance.

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About Smart Tech Resolutions

Small Business IT Support: Protect, Train, and Empower Your Business

At Smart Tech Resolutions, based in Sydney, Australia, we specialise in providing premium IT support services tailored to meet the diverse needs of clients across the Sutherland Shire region and South Sydney. Our commitment to customer service sets us apart from the competition. We prioritise our clients by building deeper relationships, maintaining honesty, and ensuring responsiveness in all our interactions. This customer-first approach allows us to deliver exceptional service and foster long-term partnerships.

We offer a comprehensive range of IT support services designed to provide robust protection, seamless integration, and continuous education for our clients. Our services include:

  • Help Desk Support: Available 24/7, our dedicated support team ensures priority response for all your IT issues.
  • Proactive Monitoring and Maintenance: We provide advanced real-time monitoring, spam protection with quarantine access, automated alerts, domain blacklisting, and website uptime monitoring to keep your systems running smoothly.
  • Cybersecurity Services: Our cybersecurity solutions include antivirus and anti-malware protection with ongoing monitoring to safeguard your data and systems.
  • Backup and Disaster Recovery: We offer comprehensive data backup solutions, including local backups and cloud services like OneDrive and SharePoint, ensuring your data is always secure.
  • User Management: Our advanced user account management services, utilizing Microsoft Active Directory, streamline your IT operations.
  • Cloud Services: We assist with basic cloud integration for Microsoft 365 or Google Workspace, including creating SharePoint pages and team channels.
  • Equipment Procurement: We research and source PCs, laptops, mobile phones, and other necessary equipment tailored to your needs.
  • Supplier Audit: We help you ensure correct payments for utilities, mobile phones, NBN, and website hosting, and assist in transferring services to more cost-effective options.
  • Onsite Monthly Staff Training: Our optional training sessions educate and protect your staff, enhancing their IT skills and awareness.
  • By focusing on these comprehensive services and prioritizing customer satisfaction, we aim to be your trusted partner in navigating the complexities of IT management.

By focusing on these comprehensive services and prioritising customer satisfaction, we aim to be your trusted partner in navigating the complexities of IT management.

Areas We Service:

Smart Tech Resolutions is located in Gymea – Sutherland Shire. Our comprehensive IT support services include 24/7 help desk, proactive monitoring, cybersecurity, backup solutions, and staff training. We prioritize customer satisfaction, providing tailored solutions to meet the unique needs of local small businesses and individuals in these regions: Bangor | Caringbah | Como | Cronulla | Engadine | Gymea | Gymea Bay | Hurstville | Kirrawee | Kogarah | Loftus | Miranda | Mortdale | Rockdale | Sans Souci | Sutherland | Taren Point

Our Services

What Our Clients Say About Us.

Go-to helpline!
Meaghan Brown - The Editing Desk

Smart Tech Resolutions is my go to helpline for computer issues. On-site Matt quickly identifies the issues and quickly fixes them. He’s a good IT support person who I can continue to call on.

Quick turn around even when ordering parts!
Yolanda Dodd

We contacted Matt because we had an issue with our computer. He arrived very promptly and it did not take him long to determine what the problem was. He ordered the part and installed it as soon as it arrived. Our computer is now working perfectly. I would not hesitate in recommending Matt to anyone who needs help with their computer. He is very punctual, well mannered and cheerful. Thanks for your help Matt. I will call you again when I have a problem.

Able to help even when have specfic needs!
Yolanda Dodd

We contacted Matt because we had an issue with our computer. He arrived very promptly and it did not take him long to determine what the problem was. He ordered the part and installed it as soon as it arrived. Our computer is now working perfectly. I would not hesitate in recommending Matt to anyone who needs help with their computer. He is very punctual, well mannered and cheerful. Thanks for your help Matt. I will call you again when I have a problem.